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**Effective Date:** March 8, 2025

Jimenez Fleet Services ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or provide us with your contact details.

1. **Information We Collect**  

   We may collect the following personal information from you:  

   - **Email Address** – When you subscribe to our newsletter, contact us, or request information.  

   - **Phone Number** – When you sign up for SMS alerts or communicate with us via phone.  

   - **Other Information** – Any additional information you voluntarily provide.  

2. **How We Use Your Information**  

   We use your personal information for the following purposes:  

   - To send you updates, promotional emails, and important notices.  

   - To provide customer support and respond to inquiries.  

   - To send SMS notifications and service-related messages.  

   - To improve our website and services.  

3. **How We Protect Your Information**  

   We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:  

   - **Data Encryption** – We use industry-standard encryption protocols to protect sensitive data during transmission and storage.  

   - **Access Controls** – Only authorized personnel have access to personal information, with strict authentication and permission management.  

   - **Regular Audits** – We conduct routine security audits to identify and mitigate potential vulnerabilities.  

   - **Internal Protocols & Training** – We have strict internal protocols and regular employee training to ensure that user data is not shared without authorization.  

   However, no online transmission is 100% secure, and we cannot guarantee absolute security.  

4. **Sharing Your Information**  

   We do **not** sell, rent, or trade your personal information. We do **not** share your mobile information with third parties for marketing purposes. We may share your information with:  

   - Service providers who assist us in operating our business (e.g., email or SMS service providers) to facilitate communication and service delivery.  

   - Legal authorities when required by law or to protect our rights.  

   By opting into our SMS program, you acknowledge and agree to these terms.  

5. **Your Choices and Rights**  

   You have the right to:  

   - **Opt-out** of receiving promotional emails by clicking the unsubscribe link.  

   - **Opt-out** of SMS communications by replying "STOP." Once you send "STOP," you will no longer receive messages from us.  

   - **Request deletion** of your personal data by contacting us.  

   - **Text "HELP"** for assistance or additional information regarding our SMS communications.  

6. **Mobile Opt-In and Message Frequency**  

   By providing your mobile number and opting into our SMS program, you consent to receive recurring messages from Jimenez Fleet Services.  

   - **Opt-in Path:** Users can opt-in via our website signup form, during service inquiries, or by texting a designated keyword.  

   - **Message Frequency:** Messages will be sent weekly or as needed to provide updates, promotional offers, or service notifications.  

   - **Message and Data Rates:** Message and data rates may apply depending on your mobile carrier.  

7. **Changes to This Privacy Policy**  

   We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services, including SMS communications, constitutes acceptance of the updated terms.  

   For more details on how we handle your data, please visit: [https://jimenezfleetservices.com/privacy-policy](https://jimenezfleetservices.com/privacy-policy).  

8. **Contact Us**  

   If you have any questions about this Privacy Policy, you can contact us at:  

   **Jimenez Fleet Services**  

   **Email:** rick.jimenez@jimenezfleetservices.com  

   **Phone:** 909-965-8995  

   For SMS-related inquiries, you may also text **HELP** to our SMS number for further assistance.  

   By using our website and services, you agree to the terms of this Privacy Policy.